Terms of Service.
These terms cover your use of the RIDE website and founding member waitlist during Phase 1. There is no rideshare service yet. This is not a driver agreement, employment contract, or investment offer.
Rideshare Cooperative, a driver-founded rideshare cooperative-in-formation based in the United States ("RIDE"), operates the website located at ridesharecooperative.comand its pre-launch preview deployment (together, the "Site"). In these Terms of Service, "we," "us," and "our" refer to RIDE, and "you" refers to the person accessing or using the Site. By accessing or using the Site, or by submitting the waitlist form Section 2 describes, you agree to these Terms of Service.
You agree as follows:
PART ONE — TERMS IN EFFECT NOW (PHASE 1: WAITLIST AND INFORMATIONAL WEBSITE)
RIDE currently operates only as this Part One describes: a pre-launch driver waitlist and informational website (this period, "Phase 1"). RIDE does not yet operate a ride-hailing service, process trip payments, run driver background checks, or provide a transportation service of any kind. This Part One binds you and RIDE now. Part Two, below, describes the framework RIDE intends to adopt once it launches a ride-hailing service, and Part Two does not bind RIDE until RIDE adopts it as Section 13 describes.
01 · Acceptance of These Terms; EligibilityAcceptance of These Terms; Eligibility
1.1 Acceptance
By accessing the Site, submitting the waitlist form, or otherwise using the Site, you accept these Terms of Service. If you do not agree, do not access or use the Site.
1.2 Eligibility
The Site is intended for adults who are eligible to drive professionally in the United States. You state that you are at least 18 years old and eligible under applicable law to operate a motor vehicle for commercial passenger transportation in the United States.
1.3 Minors
RIDE does not knowingly collect waitlist information from anyone under 18. RIDE's Privacy Policy, available on the Site, governs how RIDE handles personal information, including information RIDE receives in error from a person under 18.
1.4 Capacity
You state that you have the legal capacity to enter into these Terms of Service.
02 · The Waitlist; No Guarantee of Launch or BenefitsThe Waitlist; No Guarantee of Launch or Benefits
2.1 Waitlist Status During Phase 1
During Phase 1, the Site operates only as a pre-launch driver waitlist and informational resource. RIDE does not operate a ride-hailing service, process trip payments, run driver background checks, or provide a transportation-network service of any kind during Phase 1.
2.2 Waitlist Spot Reserved
Submitting your email address and zip code reserves a place on the waitlist RIDE refers to as a "Founding Member" spot. Reserving a Founding Member spot is not a purchase, is not an investment, and does not obligate you to drive for RIDE or obligate RIDE to provide a service to you.
2.3 No Guarantee
Holding a Founding Member spot does not guarantee that:
- (a) RIDE will launch service in your region or any region;
- (b) RIDE will launch on a particular timeline or at all;
- (c) the fare percentage, governance right, or member stake described on the Site will be available to you on the conditions described when you joined the waitlist, or at all; or
- (d) the conditions available at launch will match those described in Phase 1 marketing materials.
2.4 Phase 2 Commitments Not Yet Binding
RIDE intends the commitments Section 16 (fare) and Section 14 (governance and member stake) describe to carry over to a Founding Member as RIDE finalizes Phase 2. Those commitments do not bind RIDE until RIDE adopts the membership agreement Section 13 describes, and until then this Section 2 controls.
2.5 Prioritization
RIDE may use waitlist volume by region to decide where and when to launch, and may prioritize a Founding Member spot by region, signup date, or another criterion RIDE adopts.
03 · Acceptable UseAcceptable Use
3.1 Permitted Use
You may access and use the Site to learn about RIDE and to join the waitlist.
3.2 Prohibited Conduct
You shall not:
- (a) submit false or fraudulent waitlist information;
- (b) submit more than one waitlist entry to secure an additional or duplicate Founding Member spot;
- (c) interfere with or disrupt operation of the Site, including by transmitting malicious code or attempting unauthorized access to RIDE's systems;
- (d) scrape, harvest, or extract data from the Site by automated means without RIDE's prior written consent;
- (e) use the Site for a purpose that violates applicable law; or
- (f) impersonate a person or misrepresent your affiliation with a person or entity.
3.3 Enforcement
RIDE may take an action Section 10 describes in response to a violation of Section 3.2.
04 · Intellectual PropertyIntellectual Property
4.1 Ownership
RIDE owns or licenses all right, title, and interest in the Site, including its text, graphics, logos, and underlying software (the "Site Content"), other than information you submit to the Site.
4.2 License Grant
RIDE grants you a limited, revocable, non-exclusive, non-transferable license to access the Site Content for your personal, non-commercial use of the Site.
4.3 Reservation of Rights; Restrictions
RIDE reserves a right that Section 4.2 does not expressly grant. You shall not reproduce, distribute, modify, or create a derivative work from the Site Content except as Section 4.2 permits.
4.4 Trademarks
"RIDE," "Rideshare Cooperative," and RIDE's logos are trademarks of RIDE. You shall not use RIDE's trademarks without RIDE's prior written consent.
05 · Disclaimer of WarrantiesDisclaimer of Warranties
5.1 General Disclaimer
The Site and the Site Content are provided on an "as is" and "as available" basis. RIDE disclaims every warranty, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
5.2 No Warranty of Launch or Availability
RIDE does not warrant that the Site will be uninterrupted, error-free, or secure, or that RIDE will launch a transportation-network service in a particular region or on a particular timeline.
5.3 Jurisdictional Savings Clause
Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, Section 5.1 and Section 5.2 apply to the fullest extent applicable law permits.
06 · Limitation of LiabilityLimitation of Liability
6.1 Exclusion of Indirect Damages
RIDE is not liable for an indirect, incidental, consequential, special, or punitive damage arising from your use of the Site, even if RIDE knew the damage was possible.
6.2 Liability Cap
RIDE's total liability arising from these Terms of Service or your use of the Site is not more than $100.
6.3 Carve-Outs
Section 6.1 and Section 6.2 do not limit liability for RIDE's fraud, willful misconduct, or another liability that applicable law does not allow a party to limit.
6.4 Jurisdictional Savings Clause
Some jurisdictions do not allow the limitation of certain damages. In those jurisdictions, Section 6.1 and Section 6.2 apply to the fullest extent applicable law permits.
07 · IndemnificationIndemnification
7.1 Indemnification Obligation
You shall indemnify RIDE against a third-party claim arising from:
- (a) your violation of these Terms of Service;
- (b) your violation of applicable law; or
- (c) information you submit to the Site.
7.2 Notice and Defense
RIDE shall notify you of a claim Section 7.1 covers within 30 days after RIDE learns of the claim. RIDE may control the defense and settlement of the claim.
08 · Dispute Resolution: Arbitration and Class Action WaiverDispute Resolution: Arbitration and Class Action Waiver
8.1 Agreement to Arbitrate
Except as Section 8.5 provides, you and RIDE shall resolve a dispute arising from these Terms of Service or your use of the Site by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. This Section 8 is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16.
8.2 Class Action Waiver
The arbitrator shall hear a dispute only on an individual basis. Neither you nor RIDE may bring a dispute as a plaintiff or class member in a class, collective, or representative proceeding.
8.3 Severability of Class Action Waiver
If a court or arbitrator holds Section 8.2 unenforceable as to a particular dispute, that dispute shall proceed in court, and the remainder of this Section 8 continues to apply to every other dispute.
8.4 Arbitration Procedure
The arbitration shall take place in the county of your residence or another location the parties agree on. The arbitrator's award is final and binding, subject to the review the Federal Arbitration Act allows.
8.5 Small Claims and Statutory Carve-Outs
Either party may bring an individual claim in small claims court instead of arbitration. Section 8.1 does not require arbitration of a claim that a statute specifically exempts from arbitration, including a sexual-harassment or sexual-assault claim you elect to pursue in court under 9 U.S.C. § 402.
8.6 Scope; Phase 2 Claims Governed by Section 19
This Section 8 governs a dispute arising from your use of the Site during Phase 1. Section 19 governs a claim arising from an actual ride transaction once RIDE launches Phase 2 service.
09 · Governing Law and VenueGoverning Law and Venue
9.1 Governing Law
These Terms of Service are governed by the law of the State of California, without regard to its conflict-of-laws principles.
9.2 Venue and Jurisdiction
A claim that Section 8 does not require to be arbitrated shall proceed exclusively in the state or federal courts located in San Francisco County, California. You and RIDE each submit to the personal jurisdiction of those courts.
10 · Term and Termination of Waitlist StatusTerm and Termination of Waitlist Status
10.1 Term
These Terms of Service apply from the date you first access the Site until RIDE or you terminates your Founding Member spot under this Section 10.
10.2 Voluntary Withdrawal
You may withdraw from the waitlist at any time by emailing RIDE at the address Section 12 states.
10.3 Involuntary Removal
RIDE may remove your Founding Member spot if you violate Section 3.2 or provide false waitlist information.
10.4 Survival
Section 5, Section 6, Section 7, Section 8, and Section 9 survive a termination under this Section 10.
11 · Modifications to These TermsModifications to These Terms
11.1 Right to Modify
RIDE may modify these Terms of Service as RIDE evolves from a waitlist into a launched cooperative.
11.2 Material Modifications
If a modification is material, meaning it affects how these Terms of Service treat your existing Founding Member spot, RIDE shall email every address on the waitlist before the modification takes effect.
11.3 Effective Date; Acceptance
The date at the top of these Terms of Service reflects the most recent revision. Your continued use of the Site after a modification takes effect constitutes your acceptance of the modification.
12 · NoticesNotices
12.1 Notices to You
RIDE shall send a notice to you at the email address you provided when you joined the waitlist.
12.2 Notices to RIDE
You shall send a notice to RIDE at privacy@ridesharecooperative.com or another address RIDE designates on the Site.
PART TWO — FORWARD FRAMEWORK FOR LAUNCHED SERVICE (PHASE 2, NOT YET BINDING)
Part Two describes the framework RIDE intends to adopt once it launches a ride-hailing service (that period, "Phase 2"). Part Two is a forward framework, not a present obligation. RIDE intends to finalize Part Two as a standalone Cooperative Membership Agreement before launch, as Section 13 describes. Nothing in Part Two creates a right or obligation now with respect to a service RIDE does not yet provide.
13 · Effectiveness of This Part TwoEffectiveness of This Part Two
13.1 Scope of This Part Two
Section 14 through Section 19 describe the framework RIDE intends to adopt for Phase 2. RIDE has not launched Phase 2 service as of the date at the top of these Terms of Service.
13.2 Adoption Mechanism
Before launch, RIDE intends to adopt a Cooperative Membership Agreement (the "Cooperative Membership Agreement") that implements Section 14 through Section 19, and to make that agreement available to a Founding Member before requiring the Founding Member to accept it.
13.3 Binding Effect
A provision of Section 14 through Section 19 binds you only when you accept the Cooperative Membership Agreement that implements it. Until then, Section 2.3 governs the effect of your Founding Member spot.
14 · Cooperative Membership, Governance, and Member StakeCooperative Membership, Governance, and Member Stake
14.1 Cooperative Structure and Governance Voice
RIDE intends to organize as a cooperative in which a driver who completes the Phase 2 membership requirements (a "Driver-Member") holds a governance voice in RIDE's operations in the Driver-Member's region, consistent with the framework of a limited cooperative association statute or a limited worker cooperative association statute of the state RIDE selects for its cooperative entity — for example, the Uniform Limited Cooperative Association Act framework a number of states have adopted, or a limited worker cooperative association act such as the one Illinois codified at 805 Ill. Comp. Stat. 317/1 et seq.
14.2 Member Stake
RIDE intends to offer a Founding Member who becomes a Driver-Member a stake in RIDE reflecting the Founding Member's status, on conditions the Cooperative Membership Agreement specifies (the "member stake").
14.3 Member Stake Mechanics Not Yet Finalized
RIDE has not finalized the legal form, valuation, transferability, or patronage mechanics of the member stake Section 14.2 describes. The Cooperative Membership Agreement, not this Section 14, controls those mechanics once RIDE adopts it.
14.4 Governance Mechanics
RIDE intends the governance mechanics of the Cooperative Membership Agreement, including voting rights, board composition, and the process for amending RIDE's governing documents, to give a Driver-Member a meaningful voice in a decision affecting the Driver-Member's region.
15 · Driver Eligibility, Background Checks, and InsuranceDriver Eligibility, Background Checks, and Insurance
15.1 Eligibility and Background Checks
RIDE intends to require a Driver-Member to hold a valid driver's license, pass a criminal-background and driving-record check, and meet the vehicle and insurance standard the Cooperative Membership Agreement specifies before the Driver-Member may accept a ride.
15.2 Insurance Requirements
RIDE intends to require insurance coverage for a ride consistent with the financial-responsibility level a state's transportation-network-company statute or regulation requires for each period of a ride: the period before RIDE matches a ride, the period between a match and passenger pickup, and the period a passenger is in the vehicle. California, for example, currently requires primary insurance of at least $50,000 per person and $100,000 per incident for death or personal injury, and $30,000 for property damage, during the first period, and $1,000,000 in primary commercial coverage during the second and third periods (Cal. Pub. Util. Code § 5433). RIDE intends to meet or exceed the requirement of each state in which it operates.
15.3 Cost Responsibility
A Driver-Member's own personal-insurance and vehicle-maintenance cost remains the Driver-Member's responsibility, consistent with the fare structure Section 16 describes.
16 · Ride Matching, Payments, and FaresRide Matching, Payments, and Fares
16.1 Matching and Payment Processing
RIDE intends to operate an application that matches a rider's request with an available Driver-Member and to process the resulting payment through the application.
16.2 Fare Percentage
RIDE intends that a Driver-Member keep 85% of every fare, with no deduction other than a deduction the Cooperative Membership Agreement specifies, and that this percentage apply the same way to every Driver-Member (the "Fare Commitment").
16.3 Status During Phase 1
The Fare Commitment Section 16.2 describes is a policy RIDE intends to adopt in the Cooperative Membership Agreement. It is not a binding provision of these Terms of Service during Phase 1, and Section 2.3 governs its effect on a Founding Member spot until RIDE adopts the Cooperative Membership Agreement.
17 · Rider and Driver ConductRider and Driver Conduct
17.1 Prohibited Conduct
RIDE intends to prohibit a rider or a Driver-Member from:
- (a) harassing, threatening, or discriminating against another user of RIDE's platform;
- (b) carrying a weapon or an illegal substance during a ride;
- (c) requesting or providing a ride under false pretenses; or
- (d) violating a law applicable to the ride.
17.2 Investigation and Enforcement
RIDE intends to investigate a report of conduct Section 17.1 describes and to take the action Section 18 describes when RIDE substantiates the report.
18 · Deactivation and AppealsDeactivation and Appeals
18.1 Grounds for Deactivation
RIDE intends to reserve a right to suspend or deactivate a rider's or a Driver-Member's account for a violation of Section 17.1, a safety incident, or a failure to maintain the eligibility standard Section 15 describes.
18.2 Notice and Appeal
RIDE intends to give a deactivated Driver-Member written notice of the reason for the deactivation and an opportunity to appeal the deactivation to a panel that includes at least one Driver-Member from the Driver-Member's region, before the deactivation becomes final, except where RIDE determines an immediate deactivation is necessary to protect safety.
19 · Dispute Resolution for Ride TransactionsDispute Resolution for Ride Transactions
19.1 Arbitration Agreement and Class Action Waiver
RIDE intends the Cooperative Membership Agreement to include a binding-arbitration provision and class action waiver governing a claim arising from a ride transaction, on conditions consistent with Section 8, adapted to account for a Driver-Member's possible status as a transportation worker under 9 U.S.C. § 1.
19.2 FAA Applicability; Transportation-Worker Exemption
Under Bissonnette v. LePage Bakeries Park St., LLC, 601 U.S. 246 (2024), the Federal Arbitration Act's § 1 exemption for a transportation worker turns on the work the worker actually performs, not RIDE's industry classification. If a Driver-Member performing interstate passenger transportation qualifies for that exemption, this Section 19 rests on the arbitration law of the state where the Driver-Member drives rather than the Federal Arbitration Act. RIDE has not finalized whether the Federal Arbitration Act, 9 U.S.C. §§ 1-16, applies to a Driver-Member's arbitration provision on this basis. The Cooperative Membership Agreement will specify the governing framework, including any state-law severability fallback, before launch.
PART THREE — GENERAL PROVISIONS
20 · MiscellaneousMiscellaneous
20.1 Entire Agreement
These Terms of Service are the entire agreement between you and RIDE regarding the Site and supersede an earlier agreement regarding the Site.
20.2 No Waiver
RIDE's failure to enforce a provision of these Terms of Service is not a waiver of RIDE's right to enforce the provision later.
20.3 Severability
If a court or arbitrator holds a provision of these Terms of Service unenforceable, the remaining provisions continue in effect.
20.4 Assignment
You shall not assign these Terms of Service without RIDE's consent. RIDE may assign these Terms of Service to an affiliate or to a successor in a merger, acquisition, or sale of substantially all of RIDE's assets.
20.5 No Third-Party Beneficiaries
These Terms of Service do not create a right in a person who is not a party to these Terms of Service.
20.6 Electronic Communications
RIDE may communicate with you by email. A communication RIDE sends by email satisfies a written-notice requirement of these Terms of Service.
